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My Story

After graduating from LSU, I launched my career as a mortgage underwriter—an experience that unexpectedly opened the door for me to the world of software development.  I was recruited to join a team building a next‑generation underwriting platform, and that opportunity set me in an exciting and new direction.   Stepping into the role of Business Systems Analyst, I immediately fell in love with the ability to strategize, problem-solve, and build something tangible that changed the face of the business. 

 

From there, I immersed myself in financial‑lending software development, deepening my expertise across analysis, product development, product management, and the broader fintech ecosystem. My work with Capital One as a consulting Business Analyst on a major merger and acquisition initiative became a defining chapter, sharpening my skills in large‑scale project execution and cross‑functional collaboration. 

 

At CRIF Lending Solutions, I expanded into leadership, managing and mentoring a team of up to ten Business Analysts and four QAs, while taking ownership of product strategy.  I owned and managed the roadmap and backlog for more than 40 system integrations, navigating the intersection of technology, business needs, and user experience.  After 14 years in fintech, I pivoted into Real Estate, applying my analytical and operational background to guide clients through high‑stakes transactions with clarity and confidence.

 

Today, I’m back in the tech arena as a Product Owner, leading a cross‑functional Scrum team and driving agile, user‑centric solutions that foster product and business growth.  I am committed delivering solutions that move the business forward  and create a lasting impact! 

 

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Education

Certified Scrum Product Owner (CSPO)

ScrumAlliance

This certification solidified my mastery, not only in the tactical sense of backlog refinement and prioritization, but in being truly value-based, and finding the perfect balance of business strategy and technical execution.

Bachelor of Arts & Science

Louisiana State University

Majored in General Studies, comprised of four Minors in Business, English, Psychology, and Speech Communication

225-505-3640

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225-505-3640

Canton, GA

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© 2026 by Felicia Lormand, Product Enthusiast

 

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